I cannot say enough good things about the team at JOOR. There’s so much engagement and the platform is really responsive. Clients are very involved with the product and it’s great to give feedback and work with the JOOR teams
Since using the JOOR platform, we have seen our wholesale business double. JOOR is an invaluable tool that has strengthened our relationships with our retail customers and makes our day-to-day tasks easier and faster.
Reliance on Excel caused multiple headaches for the growing brand. "We had to use Excel and update it every day. And even with all of that labor, we would have problems keeping track of cancellations and deposits, and sometimes we would even miss putting orders into production," said the brand's CEO.
Agents working in different regions sent inconsistent pricing and sales materials to buyers. And slow order processing in the field and at the main offices led to considerable loss of business. "Before JOOR, agents would have to ask prospective clients to come back if they were helping another customer--and often those clients would not return," the CEO explained.
Order capture directly with the customer, on site, instead of inputting into Excel manually from pen and paper notes.
Users can now generate previously labor-intensive and error-prone reports.
Over the three years the company has used JOOR, sales have risen 300%.
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