Creating Excel linesheets, presenting collections and taking orders was time-consuming and error prone. "Using Excel was a nightmare. We often made mistakes, it was impossible to present our collections in a visual, compelling way and it was difficult for buyers to navigate."
Without a digital solution, sales reps didn't have the opportunity to build better brand/buyer relationships and limited the conversation around the collection and recommended buys.
When evaluating order management solutions, the brand considered several options, including Le New Black and NuORDER. They chose JOOR for its global footprint, industry-leading customer service and support teams, and post-order management capabilities.
The sales team now spends 50% less time creating linesheets and sharing their collections.
"I feel confident showcasing our collections on JOOR - it has a clean design, and it's easy to use for us and for our customers."
Nearly 80% of the brand's retail customers already use JOOR
By sharing digital linesheets with style data and images in one place, reps easily showcase styles and capture orders outside of appointments, leading to more sales.
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